SITHGAM006A Provide Responsible Gambling Services

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. The responsible provision of gambling services is an essential underpinning skill for any level of hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the gaming staff, licencee, gaming supervisors and gaming managers when involved in operational gambling activities.

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