1800 441 677
Hospitality Courses
Real careers in hospitality.
The Victorian hospitality industry is booming. There's plenty of jobs out there - but what if you want a career in hospitality, not just a short-term job? What if you want to open your own hospitality business one day?
Hospitality can mean a sustainable career with plenty of opportunities for advancement. But not all hospitality employers are the same - and the reputable ones are increasingly looking for employees who are well-qualified.
Our accredited training courses give you a head start with the best employers in the industry. And our job placement service means we won't just train you - we'll help you get a job by getting you interviews with some of the industry's biggest names.
Get real hospitality skills from people who've been there.
At Complex Training, all our trainers have extensive industry experience. They know what they're talking about, and are well-qualified to give you the skills you need in every aspect of hospitality, including:
- food and beverage appreciation and knowledge
- customer service
- Responsible Service of Alcohol (RSA)
- food hygiene
- silver service
- front and back of house management
- conflict resolution
The Certificate II in Hospitality (Operations) will help you get an entry-level position with a reputable employer, while the Certificate III in Hospitality (Operations) will develop your skills further as your career advances.
We also offer the Responsible Service of Alcohol (RSA) qualification, which is required to work in licensed venues.
Depending on your situation, you may be eligible for government assistance to cover your tuition fees, through the new Skills Victoria "Training Guarantee" or the Australian Apprenticeship Access Programs. More information can be gained on the Specialist Programs page.
Or you can call us to find out whether you're eligible to complete this course through the new Skills Victoria "Training Guarantee or the Australian Apprenticeship Access Program or through any other Government funding, just email us here for more information or call us on 1800 441 677.
SIT20207 Certificate II in Hospitality Operations
SIT30707 Certificate III in Hospitality Operations
This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement.
Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
At this level individuals may have some responsibility for others and provide technical advice and support to a team.
SITHFAB012A Prepare and serve espresso coffee
Barista
This unit describes the performance outcomes, skills and knowledge required to extract and serve espresso coffee using a commercial espresso machine, including storage of coffee and cleaning, and care and preventative maintenance of machinery.
You can use this course to enter the exciting and rewarding hospitality industry as a professional barista or utilise the skills at home to impress your guests.
SITXOHS002A Follow Workplace Hygiene Procedures
Food Handlers Certificate
This qualification reflects the role of individuals who require the performance outcomes, skills and knowledge required to apply good hygiene practices within a range of service industry operations.
This qualification is a prerequisite for anyone involved in food preparation, food handling or food service.
By completing this course you will be qualified in the service and handling of food for the hospitality industry
