Complex Training Academy - security training - Melbourne

1800 441 677
Complex Training Academy - Level 2 541 King Street West Melbourne. 3003 Victoria. Australia

Hospitality Practical Placement

Hospitality Courses

Real careers in hospitality.

The Victorian hospitality industry is booming. There's plenty of jobs out there - but what if you want a career in hospitality, not just a short-term job? What if you want to open your own hospitality business one day?

Hospitality can mean a sustainable career with plenty of opportunities for advancement. But not all hospitality employers are the same - and the reputable ones are increasingly looking for employees who are well-qualified.

Our accredited training courses give you a head start with the best employers in the industry. And our job placement service means we won't just train you - we'll help you get a job by getting you interviews with some of the industry's biggest names.

Get real hospitality skills from people who've been there.

At Complex Training, all our trainers have extensive industry experience. They know what they're talking about, and are well-qualified to give you the skills you need in every aspect of hospitality, including:

  • food and beverage appreciation and knowledge
  • customer service
  • Responsible Service of Alcohol (RSA)
  • food hygiene
  • silver service
  • front and back of house management
  • conflict resolution

The Certificate II in Hospitality (SIT20207) will help you get an entry-level position with a reputable employer, while the Certificate III in Hospitality (SIT30707) will develop your skills further as your career advances.

1.    The Hospitality courses delivered include specific units that require integrated workplace demonstration via Practical Placement in order for students to show their knowledge and skills and to be deemed Competent.
 
What is a Practical Placement?
A Practical Placement is a structured workplace learning that prepares you for the workplace and is different from work experience in that instead of just observing what goes on, you are given the opportunity to perform tasks relating to your course in the workplace.
 
Your participation in the Practical Placement will ensure you receive invaluable ‘real world’ experience aligned to the needs of the Holistic Units from within your Hospitality course.
 
For the SIT20207 Certificate II in Hospitality course the unit SITHFAB020A Apply food and beverage skills in the workplace is deemed to be holistic.
 
For the SIT30707 Certificate III in Hospitality course the unit SITHFAB021A Provide and coordinate food and beverage service is deemed to be holistic.
 
What are the advantages?
 
You have the opportunity to:
·           Apply knowledge learned during your course in the workplace
·           Gain skills that are recognised by industry
·           Get to know employers’ expectations
·           Make contact with employers
 
How does practical placement work?
 
·           A Practical Placement Coordinator is employed by Complex Training Academy to match students and host employers in terms of skills to be acquired and opportunities for learning in the workplace.
·           During the placement, you will be expected to behave like a new employee, following the rules of the workplace and the directions of the workplace supervisor and other employees. As this placement is a required part of the course requirements the time spent in the workplace is unpaid.
·           During your placement you will be required to maintain a Practical Placement Logbook where you record information on the tasks that you have completed. Your Practical Placement Coordinator will clearly explain all requirements to you in relation to this Practical Placement Logbook.
·           As a student on Practical Placement, you will be covered by the Victorian Department of Education’s WorkCover insurance while you are in the workplace.
 
As part of these unit students must show evidence of the following within the workplace;
 
·           collection of direct, indirect and supplementary evidence showing provision of integrated service for a minimum number of complete food service periods in order to address each of the required food and beverage service styles (cafe or bistro, table d'hôte, à la carte and functions), service periods (lunch, dinner and functions) and menu items
·           serving a wide range of food and beverage items for a menu
·           ability to carry out a number of activities effectively and simultaneously
·           ability to deal with typical issues, such as workplace time constraints, late arrivals, no-shows, walk-ins and other problems
·           ability to meet, greet and interact positively with a diverse range of customers throughout the hospitality experience
·           ability to maintain the cleanliness and tidiness of work areas, including dealing with disposables and recyclables
·           ability to participate in the service process and work flow as part of a team and take responsibility for own work and the quality of outcomes
·           compliance with relevant legislative and regulatory requirements, OHS requirements and demonstrated health and safety practices.
 
2   Within the SIT20207 Certificate II in Hospitality 12 complete food service periods are to be completed. These 12 food service periods will include the demonstration of the requirements from Point 1 and will be completed over a minimum of 36 workplace hours which is ideally completed over a two weeks period but may take longer. The actual times of day/night that these may be required to be completed may not be the same as those spent in class and may include weekend and night work if required by the workplace and agreed upon by all parties.
 
3.    Within the SIT30707 Certificate III in Hospitality 36 complete food service periods are to be completed. These 36 food service periods will include the demonstration of the requirements from Point 1 and will be completed over a minimum of 108 workplace hours which is ideally completed over a four weeks period but may take longer. The actual times of day/night that these may be required to be completed may not be the same as those spent in class and may include weekend and night work if required by the workplace and agreed upon by all parties.

Or you can call us to find out whether you're eligible to complete this course through the new Skills Victoria "Training Guarantee" or through any other Government funding, just email us here for more information or call us on 1800 441 677

SCHOLARS WINE BAR - Live Functional Restaurant/Wine Bar also our Training Facility

As a result of finding that our hospitality students found it difficult to gain experience in the industry before gaining employment, we decided to act on this problem and devise a way of making the transition for our students into employment within the hospitality industry, as easy as possible.  We did this by opening SCHOLARS WINE BAR.  What better way to reinforce and arm our students with experience in a real venue open to the public.

Find out more in the "News" section of this website under "Scholars Wine Bar" check out some photo's of our fantastic venue, pop in for a great meal or casual drink with friends or go to the website www.scholarswinebar.com.au or call (03) 93291634 to book your table now......


 


nrt logo